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This Privacy Policy covers every piece of information 8999 mcc collects when you access the lobby, complete a wallet transaction via Nagad or Upay, or contact account support. Access to this platform and the applicability of this policy depend on your local law and eligible regions.
When you open an account on 8999 mcc, we collect the details you provide during registration — your name, contact information and the payment identifiers linked to your wallet, such as your Nagad or Upay account number. We also record session data: the device type, browser, IP address and the pages you navigate inside the lobby. This information has one purpose — keeping your account operational and your transaction history accurate. We do not sell your personal data to third parties for marketing. We do not share wallet identifiers with any party outside the transaction chain required to complete a deposit or withdrawal. Cookies help us remember your login state and your preferred lobby view on mobile; you can adjust cookie behaviour in your device browser settings at any time. Retention periods follow the requirements of the jurisdictions where access is permitted — data we no longer need for account operation or legal compliance is removed on a rolling schedule. Where local law limits or prohibits access, this policy applies only to the extent that service is available in your eligible region. If you have a question about a specific data point we hold on your account, the support routes on this page are the right place to start.
Not every data point or service interaction falls under this policy in the same way. The four categories below draw the lines clearly so you know exactly what we are responsible for and what sits outside our direct control.
Registration data, login history and account-level settings are fully within the scope of this policy. We control how that data is stored, who can view it internally and how long it is kept before deletion.
When you move funds using Nagad or Upay, the transaction record on your 8999 mcc account is covered here. The payment gateway's own data handling — on their side of the transfer — falls under that provider's privacy terms, not ours.
Game session data generated inside the lobby — rounds played, bet history visible in your account — is within scope. Studio-level analytics collected by game providers such as PG Soft or CQ9 on their own infrastructure are governed by their own policies.
Any external link that takes you away from 8999 mcc is outside this policy's scope. We cannot control how third-party sites collect or use data once you leave our domain. Check those sites' own policies directly.
Your account is the primary place to review and manage what we hold. Log in and check the account settings section to see the registration details currently on file — name, contact method and linked wallet identifier. If something is wrong, you can submit a correction request directly through the support channel; we update records once identity is confirmed via the verification step shown in your account. You can also ask us to confirm what categories of data we hold, why we hold them and for how long. That request goes to the same support route. Account closure removes your active profile, though some transaction records are retained for the period required by applicable jurisdiction rules. Every request is handled in the order it arrives; we do not deprioritise any category of enquiry. The steps below summarise the four main actions available to you.
Open your signed-in account page and navigate to account settings to see the personal details and wallet identifiers currently stored against your profile.
Submit a correction request through the published support route. Verification is required before any change is applied; follow the identity confirmation step shown in your account.
You can request a plain-language explanation of which data categories we hold, the reason we hold them and the retention period that applies under the jurisdiction rules relevant to your region.
Closure removes your active profile. Some transaction records are kept for the statutory period required in eligible regions. Contact support to initiate this process and confirm what is retained.
Privacy questions, data correction requests and account closure requests all go through the same published support routes below. We handle each request in the order received. There are no separate queues for different request types — every enquiry about this policy is treated the same way.
The live chat widget is available on 8999 mcc. Use it to raise a privacy question or start a data correction request while you are logged in to your account.
Send a written request to the support email address published in the site footer. Include your registered contact detail so we can locate your account and respond to the right person.
The help section inside your signed-in account lists the current support routes and includes a form for submitting account-specific data requests directly without leaving the platform.
Handling your account data carefully is not a compliance checkbox — it is what keeps your wallet history accurate and your account accessible. The four points below cover the key areas where data handling directly affects your experience on 8999 mcc.
We use cookies to maintain your login session and remember your lobby preferences on mobile. You can clear or block cookies at any time through your device's browser settings. Blocking session cookies will require you to log in again on each visit.
Access to your account data internally is restricted to the roles that need it to resolve a support request or process a transaction. We do not display full wallet identifiers — such as your full Nagad or Upay number — in any externally visible account screen.
Active account data is kept for as long as your account is open. Once an account is closed, we retain only the transaction records required by the applicable jurisdiction rules. Non-essential session data is deleted on a rolling schedule.
When this policy changes in a material way, we publish the updated version at 8999 mcc/privacy-policy/ and note the revision on the page. Continuing to use the platform after a notified update means you have seen the revised terms.
These are the questions we receive most often about how 8999 mcc handles account data. If your question is not here, the support routes in the contact section above are the right place to ask.
We collect the details you enter at registration — name, contact information and the payment identifier for your wallet such as Nagad or Upay. We also record the device type and browser used when you log in, along with your IP address at the time of each session.
Your wallet identifier is shared only with the payment gateway needed to process a specific deposit or withdrawal. We do not pass it to advertisers, data brokers or any other third party. The payment provider handles their side of the transfer under their own privacy terms.
Log in to your 8999 mcc account and open the account settings section. Your registered details are listed there. For a full account data summary, submit a request through the live chat or email support route; we respond once identity is confirmed.
Yes. Submit a correction or deletion request via the published support channel. We verify your identity using the step shown in your account before making any change. Deletion of transaction records is subject to the retention rules of your eligible jurisdiction.
Access to 8999 mcc depends on your local law and eligible regions. Where access is restricted or prohibited under local law, this policy applies only to the extent the service is lawfully available to you. Check your local regulations before accessing the platform.
Material changes are published at 8999 mcc/privacy-policy/ with a note on the page indicating what was revised. We recommend checking this page periodically. Continued use of the platform after a notified update confirms you have reviewed the changes.